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Guest Services

Welcome to our premier guest services! We take pride in providing exceptional experiences for our valued guests.

Airport Shuttle Bus

Not hiring a car and need assistance with arranging a transfer from Cairns to Port Douglas? Take the hassle out of your holiday planning and let Port Retreats handle this for you.

Port Retreats can book your shuttle bus transfers from both Cairns Airport or Cairns City to Port Douglas. This is a door to door service. Shared shuttle bus prices range from $50 per person one-way or $195 per person return and become cheaper the more people in your group, for example 2 adults return is $235 and 3 adults return is $280.

To book your transfers we simply require your flight numbers and arrival/departure times. You will then receive an email confirmation of your booking. No pre-payment is required as payment can be made on arrival.

Private Airport Transfer

Looking for a faster and more personalised service when travelling from Cairns to Port Douglas? Or are you travelling in a large family group? If so, a private transfer is a great option.

Port Retreats can book your private transfer to Port Douglas from either Cairns City, Cairns Airport or Palm Cove. Private transfers range from $185 for 2 people, $195 for 3-5 people and $225 for 6 people one-way.

To book your transfers we simply require your flight numbers and arrival/departure times. You will then receive an email confirmation of your booking. No pre-payment is required as payment can be made on arrival.

Tour Bookings

Port Douglas and the surrounding area offers an amazing variety of tour options. There is literally something for everyone and options to suit everyone’s budget.

Tours include snorkelling or diving the Great Barrier Reef, day tours to the world heritage listed Daintree Rainforest, exploring Kuranda via the Skyrail and Scenic Railway, reef fishing, river cruises, sunset sailing and much more.

Please email us and let us know what you are interested in experiencing and we can send you options, prices and handle all reservations on your behalf. No pre-payment is required as payment can be made on arrival.